Who should I book my appointment with?

GP's can see you for a wide range of problems but there are a few things that the nurse now see's you for.

These include:

Contraceptive pill checks

Chronic disease reviews

Coil removal or checks

Any vaccinations (childhood/ vacation/ seasonal)

Travel advice

Suture removal 

Wound dressing 

Smoking Cessation

If you are at all in doubt with who to see for your appointment please phone our reception desk and one of our receptionists will be able to help you. (01926) 403800 option 1

Book an appointment online 

Appointments

If you wish to be seen by a doctor or nurse, please call our receptionist on 01926 403800 to book an appointment at the surgery. You can also go online to book an appointment through our electronic booking system, Patient Access.

If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you wish to see a particular GP. If you don’t need an appointment within two working days, you also have the option to book an appointment as far ahead as you wish if this is more convenient for you.

Urgent cases are seen on the day.

Telephone Appointments

We offer telephone consultations with our GP's and Nurse's on a daily basis if you wish to speak to them instead of coming to the surgery. Telephone calls are booked in but you will not be given an appointment time, they will be completed in morning surgery if you call in the morning or in afternoon surgery if you call in the afternoon.  The doctor who speaks to you may ask you to come in for an appointment. Telephone appointments can be made by calling our reception number on 01926 403800.

Test results, repeat sick notes, repeat prescriptions and acute medical questions via email 

We now offer an email service for test results, repeat prescriptions, repeat sick note and acute medical questions. Please send an email to Enquiries@budbrookemc.nhs.uk if you would like a certain doctor to contact you back please put the doctor's name in the title bar. Your email will be forwarded on to the doctors and we will send you confirmation that we have received your request and if the doctor you have requested is in on that day. 

Please include the best contact number for the doctor to get back to you on if they feel they need to speak to you.

Email repeat prescriptions and sick notes: Please allow 2 working days for collection. 

Practice Nurses

Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day. If you wish, you may book an appointment with a nurse as far ahead as you like if this is more convenient for you.

Please note appointments with the nurse cannot be made on-line and must be made via the telephone.

Chaperone Service

If you would like, a member of the practice staff can accompany you during your consultation and/or examination with the GP or nurse. A chaperone is a person who acts as a witness for a patient and a medical practitioner during a medical examination or procedure.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. The practice monitors its appointment non-attendance and it may write to patients that default on their appointments on 3 consecutive occasions within a 6 month period. Continuation of non-attendance of booked appointments may result in patients being removed from the practice list.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception as early on the day as possible. Home visits are normally made between 13:30 and 15:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Please can we ask you to put a comment as to why you are visiting the GP in your booking notes. Thank you for your co-operation

Please note that medical reports and certificates cannot be done DURING a GP appointment. These forms can take up to 2 weeks, in the busy period, to complete so please make sure you request them with plenty of time to spare! Thank you 

Click here to book an appointment online!