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Minor Injuries Unit Stratford upon Avon

South Warwickshire NHS Foundation Trust and Coventry and Warwickshire Integrated Care Board (ICB) have been working closely to make arrangements to safely re-open the Minor Injuries Unit at Stratford Hospital.

The Minor Injuries Unit is planned to open on Saturday *13th August* in a phased approach with the service available initially on Saturdays and Sundays between 9am-5pm.

The operating hours will be reviewed regularly and will be extended dependent on staffing levels. Maintaining the level of staff needed to run the main emergency site in South Warwickshire at Warwick Hospital is a key priority and this could occasionally impact on the delivery of the Minor Injuries service, although we will always endeavor to mitigate the risk to the Minor Injuries Unit wherever possible.

NHS 111 can help if you have an urgent but not life threatening medical problem and you’re not sure what to do. Advice is available from the NHS 111 online service (for people aged over 5 years) or call 111 to speak to a trained adviser who will assess your symptoms and direct you to the most suitable healthcare service, and if required they can also book an appointment. Local pharmacies also offer expert advice for a range of common conditions and minor injuries such as cystitis, skin rashes, aches and pains, coughs and colds, red eye, sinusitis, earaches and sore throats. If you need treatment for a serious accident and emergency, such as unconsciousness, heavy blood loss, suspected heart attack, stroke, broken bones, please visit the Emergency Department at Warwick Hospital.

Self-Care Advice
Face Mask Still Required at Budbrooke Medical Centre

At Budbrooke Medical Centre we would still like you to continue to wear your mask.

Our clinical staff will remain wearing masks when in patient areas and we ask our patient’s attending the surgery to wear masks. We will review this over the next few months, however we have based our decision locally and appreciate your support in assisting to help us keep everyone healthy, safe and reassured.

Face Mask Leaflet

Musculoskeletal First Contact Practitioner (FCP)

Musculoskeletal First Contact Practitioner (FCP)

Patient Information

The role of the Musculoskeletal First Contact Practitioners (FCPs) in Primary Care is to assess patients with soft tissue, muscle and joint pain and to decide on the most appropriate management pathway. This is to promote early access and to help see the right person at the right time at the right place.

FCPs are physiotherapists with expertise in the assessment and management of musculoskeletal (MSK) conditions. They may also be known as Advanced Practice Physiotherapists or MSK Practitioners.

What are musculoskeletal problems?

These include:

  • Spinal pain (back and neck pain), including pain radiating into the arm or leg, and/or nerve symptoms eg pins and needles or numbness.
  • Sprains, strains and other soft tissue problems eg ankle or shoulder pains, wrist sprain, heel pain etc
  • Sports injuries eg knee ligament injuries, hamstring, quadriceps, Achilles tendon injury
  • Joint pains and arthritis

FCPs do not see children under 16, housebound patients, those who are acutely unwell, people with headaches, neurological or respiratory conditions. 

Who are your FCPs?

We currently have 2 FCPs working in the Arden PCN: Lucy McCann and Raj Virk. 

They cover several practices each, and appointments are available to book on the day or in advance. 

How do I see an FCP?

In most cases, you do not need to see your GP with these kinds of problems, so the reception team may suggest that you see the FCP instead of the GP.  You can also request an appointment directly with the FCP through your doctor’s reception team.  This will take place in your own GP practice and will provide you with a thorough assessment and advice about the best way forward for you. 

Can I still see my GP?

Yes, if you prefer to see your GP, that is fine. 

What will happen in my FCP appointment?

Your appointment may be face to face or by telephone. A brief history of the problem will be taken before several clinical tests will be performed in order to establish a diagnosis or clinical impression of the problem. The FCP will discuss this with you and propose a management plan.  Most appointments will include self-management advice and discussions about physical activity and may cover fitness for work, exercises specific to the problem or social prescribing. 

FCPs can also refer patients for a course of physiotherapy treatment, order investigations or make referrals to secondary care (hospital) services using the same pathways as GPs. Some FCPs are also able to provide injection therapy.

How is this different from physiotherapy self-referral?

Self referral services are usually accessed by people who know they need to see a physiotherapist for a course of treatment. FCP consultations primarily provide assessment, diagnosis and management advice. 

What if I think I need surgery or to see a hospital consultant?

Arden FCPs also work within the South Warwickshire Foundation NHS Trust (SWFT) orthopaedic triage services (SWIMS) and some also work directly with orthopaedic surgeons. This means that if clinically indicated, you can be referred to Orthopaedics, Rheumatology, Spinal Surgeons or other speciality as required.  You can also be referred back to your GP for a medical opinion if your problem is not MSK in nature. 

What is the benefit for me?

Pilot studies of FCP services have shown overwhelmingly positive outcomes, including: 

  • Quick access to expert MSK assessment, diagnosis, treatment and advice
  • Prevention of short term problems becoming long term problems
  • Improved patient experience
  • A shorter ‘pathway’, so fewer appointments to attend
  • Simple logistics, located in familiar location, less likely to miss appointments or suffer administrative errors
  • Opportunity to gain helpful lifestyle/physical activity advice
  • Reduced workload on the GPs and reduced GP waiting times
  • Longer appointment times, meaning patients feel listened to, cared for and reassured. 


If you have any questions about your appointment or the FCP service, please ask reception. 

South Warwickshire Members Newsletter

Please view the newsletter here.

How the NHS works - Russian/Ukrainian/English
Digital NHS COVID Pass available to children aged 12 to 15

Children can get an NHS Login in order to generate a digital COVID Pass via the NHS App or nhs.uk without the need to contact general practice.

The NHS COVID Pass service for 12 to 15 year olds went live in early February, and it is accessible via nhs.uk for those aged 12 and over, and the NHS App for those aged 13 and over. In addition to providing access to the NHS COVID Pass, the NHS App will allow 13 to 15 year olds to access other non-personalised services such as Health A-Z, organ donation and 111 online.

Children can access their digital NHS COVID Pass without needing to undergo a Gillick competency assessment with a medical professional. However, the NHS App will withhold children’s other medical data unless an assessment has been undertaken. Patients can find out more on the NHS website.

COVID19 Vaccination Update

For COVID19 vaccination appointments you can now be put through to a vaccination call centre by ringing the surgery and pressing OPTION 3.


That's 01926 403800 option 3,


Information for GP websites re: 5-11 at-risk vaccinations
31 Jan, 2022

Vaccinations for 5-11 year-olds at-risk

  • The Joint Committee on Vaccination and Immunisation (JCVI) has advised that 5 to 11-year-olds who are either in a clinical risk group or are a ousehold contact of someone who is immunosuppressed should be offered two doses of the Pfizer-BioNTech COVID-19 vaccine, with a minimum interval of eight weeks.
  • This means around half a million children nationally will soon be invited to take up their jab. 
  • The JCVI has set out criteria for determining who should be offered vaccination within this group and clinicians will be responsible for identifying children in their care who are eligible.
  • Information on eligibility can be found in the Green Book, chapter 14a in the section on children aged 5-11 years and tables 3 and 4.

How will I know if my child is eligible?

  • GPs and hospital specialists have been asked to identify 5 to 11-year-olds who are eligible. For children eligible as a household contact, we will write directly to the person who is immunosuppressed. 
  • Parents and guardians will be notified if their child should get the vaccine and told how they can book an appointment. The NHS will be in touch in the coming weeks if your child is eligible, so it’s important that parents wait to hear from us and do not contact their GP.
New clinical study - COVID Anti Viral Treatment

Budbrooke is excited to say that we will be a Hub site for a new Clinical Study for treating those with Covid-19 with new cutting edge anti-viral treatments. 

Budbrooke Medical Centre will be a Hub site for treating patients from their own surgery, Meon Medical Centre, Alcester Health Centre and Kineton Surgery with a new antiviral treatment called Molnupiravir. This study is available to those at higher risk of developing severe Covid infection including those aged 50+ and those aged 18+ with certain underlying conditions and they will be contacted by our team on receipt of a positive PCR result. 

If we receive notification of a positive PCR result we will contact you to ask if you would like to be involved in the study at which point a nurse from the research team based at Budbrooke will contact you to talk through the study and enroll you into it if you wish to go ahead. Those enrolled will be randomly chosen to be either treated with the antiviral medication or they will continue as normal. This is to determine how effective it is. Previous studies in smaller groups have shown a 30% reduction in the numbers of hospitalisations, so is considered to be highly effective. 

If you receive a positive lateral flow test or start to feel symptoms please do give us a call to discuss further. To be most effective treatment needs to be prescribed within 5 days of symptom onset.

We are available on our email research@budbrookemc.nhs.uk if you would like to know more or meet the eligibility criteria and have tested positive (lateral flow) and would like someone to contact you.

The study is called the Panoramic Trial and is being run by the University of Oxford.

Covid-19 antiviral drug molnupiravir will be given to vulnerable patients in UK this month (inews.co.uk)sed version

New Consulting Room

We have a new consulting room at Budbrooke Medical Centre. We have installed a Portakabin in the car park where patients suffering with acute illnesses such as respiratory viruses, tonsillitis, sore throats, ear infections, chest infections etc. will be seen. This is to ensure that those who need to be seen face-to-face for acute problems are seen in a warm and clean environment whilst protecting our more vulnerable patients who would otherwise be sharing a waiting area. 

If you have any comments about the new arrangements please do not hesitate to contact us on enquiries@budbrookemc.nhs.uk

Please check the images of the consulting room here.

Patient Access Emails
9 Nov, 2021

EMIS Health have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

They would like to share the following guidance from Patient Access:

  • EMIS Health advise users of Patient Access to check the name and email address of the sender; all emails from Patient Access will come via an email address that ends in @patientaccess.com.
  • EMIS Health advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
  • EMIS Health strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
  • Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
Covid-19 Vaccine for 12-15 year olds - book now

The below covid-19 clinics are provided by Coventry and Warwickshire NHS Partnership Trust. These clinics can be accessed by anyone between the age of 12-15 for their Covid Vaccination. If a young person has had a positive COVID-19 test, they need to wait 12 weeks before booking. This starts from the date they had their test.

A set of COVID-19 vaccination resources for children and young people are available on GOV.UK in a variety of languages, Braille and Easy Read. These resources are to help children, young people and their parents or guardians make a decision about whether to get vaccinated (https://www.gov.uk/government/publications/covid-19-vaccination-resources-for-children-and-young-people)

  • Northgate House - Warwick


Saturday and Sunday from this Saturday (20th November) 


Cape Rd, 

Northgate South Side, 


CV34 4JH            


First Appointment: 10:00

Last Appointment: 15:55

How to Book:

Appointment available via: https://www.swiftqueue.co.uk - Northgate House

  • Coventry Central Library 


Wednesday & Saturdays


Smithford Way, 




Wednesday: 15:30 to 17:55

Saturday: 10:00 to 15:55

How to Book:

Appointment available via: https://www.swiftqueue.co.uk - Coventry Central Library 

  • Bedworth Civic Hall




Civic Hall High Street, 


CV12 8N


Monday to Friday 16:00 to 19:30

Saturday and Sunday 08:30 to 19:30

How to Book:

Appointment available via: National Booking - Covid Vaccination Link

Latest update by NHSD regarding Type-1 Opt Out

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice. There was a deadline of the 1st September but this deadline has been removed (see below):

However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt outprocess which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For further information on this - please click here.

Infection prevention control guidelines to remain in place

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.


Patients wishing to register a Type 1 Opt out from the NHS Digital General Practice Data for Planning and Research collection which starts on 1st September 2021 should download this form and return it to the Practice.

More information on this data collection can be found here.

Video - How the NHS uses your patient data from GP practices to improve health and care

Important Information on Covid Vaccine Certificate

Please do not contact the surgery to enquire about covid vaccination certificates.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. Refer Online Services page to download it.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you've completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Important Information on Vaccine
If you are in touch regarding concerns about the Oxford Astra Zeneca, Public Health England have produced a patient information leaflet that is available here.
Research PCR Swabs

We are a research centre and offer PCR swabbing for infectious disease monitoring. Along with Covid the swabs are tested for other infectious diseases such as seasonal flu, RSV (which can cause bronchiolitis) and other viruses. Even if you have taken a Covid test via the government services (booked online or via 119) please do take a single nose/throat swab for research. This can help monitor what viruses are circulating in the population aiding Public Health. 

If you have flu-like/Covid-like/cold-like symptoms please don’t hesitate to arrange a test from us that you can complete at home and pop in the post to be sent to the PHE Lab for analysis. Results will be sent to us directly. 

Over 40’s NHS Health Checks

From 6th April we will be restarting NHS health checks. If you are aged 40+ you will be offered one every 5 years. You can either book one in or we will contact you when yours is due. Health Checks help to evaluate your risk for conditions such as diabetes or those related to your heart and kidneys helping you to stay as healthy as possible.

To find out more please read https://www.nhs.uk/conditions/nhs-health-check/

NHS e-Referral service: Putting patients in control of their outpatient appointments
PPG Newsletters
Practice Facebook Page

For up-to-date news please check out our Facebook page. If you Like our page, news items we post will show on your Facebook feed, keeping you up-to-date. 

Dates for staff training 2022 (Surgery closed)

Please note the upcoming dates for 2022 when the surgery (including the dispensary) will be closed for essential training for all staff members. On these days we close at 12.30pm and reopen as usual the following morning. 

During this time if you require urgent medical assistance our telephone system will direct you to the Out of Hours service. 

  • Wednesday 19th January
  • Thursday 17th February
  • Wednesday 16th March
  • Thursday 28th April
  • Wednesday 18th May
  • Thursday 23rd June
  • Thursday 22nd September
  • Wednesday 19th October
  • Thursday 25th November 
Coronavirus (COVID-19)
Advice in your region: England | Scotland | Wales | Northern Ireland | Ireland Get the latest NHS information and advice about coronavirus (COVID-19). Check if you or your child has coronavirus symptoms Find out about the main symptoms of coronavirus and what to do if you have them. Self-isolation and treatment if you have coronavirus symptoms Advice about staying at home (self-isolation) and treatment for you and anyone you live with. Testing and tracing Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service. People at high risk Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women. Social distancing and changes to everyday life Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus. GOV.UK: coronavirus – guidance and support Government information and advice.